Do you use TAS? Do you have multiple (demanding) clients? Do you have to answer your clients’ phone calls or reply to their emails on a daily basis? Or you can’t answer the phone, you’re on vacation and your client needs something urgently? If the answer to these questions is YES, we may have something for you.

Our client found himself in a similar situation: a daily agenda filled with many phone calls and emails. They realized they would need to take a new approach. Since moving forward was the only option, they needed to come up with a solution that:

1. is available for use at any time
2. is less error-prone (because people make mistakes)
3. and can ensure the satisfaction of both parties

Instead of relying on emails or phone calls, we offered a solution in the form of a new instance of TAS, but accessed by our client’s customers. So in this case, TAS is used and more accurately called as a Purchasing Portal to create orders.

How does it work?

Our client uploads the necessary prerequisites to their TAS, which they have been using for some time. After these pre-requisites go through the approval process, they will be sent to the Purchasing Portal. The moment the pre-requisites arrive in the Purchase Portal, the customer will also receive an email with instructions on how to make the purchase – from this point on, they can make all purchases directly from the Purchase Portal. Once the purchase is approved, it is sent back to the original TAS where our client continues to work with it.

The end product is two TAS instances that work together and improve the whole process for both parties.

It is a solution that allows you to keep track of incoming and outgoing physical mail in your company in one place, and it is also possible to process all mail via databox.

Your backoffice department is then simplified in managing mail by mail sorting rules, whereby mail is automatically assigned to the responsible person in the company, e.g. by sender or subject.

Mail no longer has to be dealt with via emails with a encrypted attachment and there is no need to keep track of deadlines for replies manually. In addition, with our process you can separately manage data mailboxes for multiple companies in one place, without the need for a paid archive to store zfo messages.

Nowadays, most of the communication related to fines takes place via data mailboxes. Our Team assistant application allows us to automatically download the inbox and process the message by keywords, identifying whether it is a fine or another type of communication.

Once the fines are identified, Team assistant sends them for processing to optical character recognition (OCR). The fines are then imported back into the application where they are processed according to predefined workflows – depending on the setup, this includes, for example, the option to automatically pay the fine or just inform the relevant authority who the vehicle operator is.

If your accounting department is connected to our application, we can even integrate the invoice and other relevant fine information and automatically send it to the client.

Check out all the new features in TAS v5.0: